
Castle Pet Shop










• Our store will protect your personal information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different from actual products.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
• All product photos are for reference only
• Actual delivery time depends on the products ordered and the shipping time of
the particular merchant.
• Shipping time of this store: Monday to Friday, excluding Public Holiday, 9am.
• The merchant reserves the right to amend the stated terms herein without prior
notice. In
case of any dispute, the decision of the merchant and HKTVmall shall be final.
• we don't accept returns.
• if the goods are found damaged or defective after receipt, please contact the customer service department of HKTVmall at cs@hktv.com.hk within 7 days.
• HKTVmall reserves the right of final decision in case of any dispute
Mission
Since the establishment of Castle Pet Shop, we have been committed to selecting pet products from all over the world. The goal is to provide the best customer experience and bring incomparable value to our customers.
Pet health
All employees of the pet castle have kept pets for many years, and have considerable experience in pet health products, so as to satisfy the owners’ concerns about pet health and actively strive to exceed your expectations
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