For all products are related to proper recycling of regulated electrical equipment. A product set out in this receipt is regulated electrical equipment under the Product Eco-responsibility Ordinance (Cap. 603). The Ordinance imposes a recycling levy on the product as follows:
Computer: $15 per item Printer: $15 per item Scanner: $15 per item Monitor: $45 per item Air Conditioner: $125 per item Washing Machine: $125 per item Dehumidifier: $125 per item Tumble dryer: $125 per item Refrigerator: $165 per item Television: $165 per item
Please submit request after complete order. Each product is only needed to submit once.
https://www.lenovo.com/hk/en/ALBA/apply
Removal Service Terms and Conditions https://drive.google.com/file/d/10njgzEE8ikk6PovEnDCE87I3jzqMnZRd
•Our store will protect your personal information in accordance to the relevant provisions of the Personal Data Protection Act and in accords to HKTVmall Privacy Policies. •In case of any dispute, the merchant will retain the right of final decision without prior notice. •Colour shown may be slightly different than actual products. •In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall. •HKTVmall is not the seller or supplier of the products or services. HKTVmall is responsible for managing and administering its website, arranging order processing and fulfillment for the products or services you ordered from the suppliers through its website. Whatever item you purchase via HKTVmall will be subject to the terms and conditions of that merchant. The merchant is responsible for the sale and for dealing with any claims or any other issues arising out of or in connection with the contract between you and the merchant. In respect of purchases of a voucher, in addition to the contract you will have with the seller of the voucher, there will also be a contract between you and the merchant that actually provides the products and services when you redeem your voucher with that merchant. We, HKTVmall, do not accept responsibility for any claim, loss or damage, howsoever caused (including through omission or negligence), which you may directly or indirectly suffer in connection with the purchase of any products, services or vouchers through HKTVmall, nor do we accept any responsibility for any such claim, loss or damage arising out of your use of or reliance on information contained on or accessed through HKTVmall. It is your sole responsibility to ensure that any products, services or information obtained from HKTVmall meet your specific requirements.
Delivery / Return
Return/Exchange Policy All products purchased or ordered from Lenovo eShop or brand store are non-cancellable, non-returnable, and non-exchangeable once confirmed. If you find any Missing, Wrong, Damaged, or Cosmetic (MWDC) issues upon receiving the product, please contact Lenovo eShop customer service representative within 7 days of receiving the product for assistance. For customers who choose to pick up their orders in-store, the 7-day notification period starts from the day the product arrives at the store, not the date the customer picks up the product. Only after Lenovo eShop inspects and confirms the product is defective, the product is eligible for exchange. Lenovo reserves the right to refuse an exchange for products with 5 or fewer dead pixels, or those that are intentionally damaged or have minor cosmetic damage that does not affect main functions.
Lenovo eShop reserves the right to inspect and verify reported issues, as well as make the final decision for any compensation regarding the reported issues.
Lenovo e-shop allows customers to enjoy our professional services anytime and anywhere, offering customers a wide range of high-quality and reasonable price computer and accessories. All Iteams it is Lenovo HK Orignal product, we also offer free delivery service. Discover all our hot products now!
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