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ARTE Madrid

4.0

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PASSION FOR PERFECTION

YOUR OWN AFTER-SALES SERVICES

Lifetime Complimentary Jewelry Cleaning

ARTE jewelry is the work of true master. Your delicate piece might require professional polishing and regular cleaning to keep in excellent condition. Come visit our designated stores and make your piece an everlasting charm.

Lifetime Jewelry Polishing and Repairing

Your piece of ARTE accompanies you at every blissful experience. For the wonderful extent, ARTE offers lifetime maintenance service with a reasonable repairing charge whenever it is needed. The shipping fee and the related costs of sending the goods for repairing shall cover by customers. You can experience a variety of services, including assembling broken parts, resetting stones and restoring the luster of your treasured piece.

Lost Earring Replacement Plan

Each jewel is made with a creative and artistic soul in mind. Not a single one of these masterpieces can be dispensed with. For any piece of lost earring, customers can always order the single piece of the earrings with a 40% off discount at the current retail selling price for the replacement.

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Women's Fashion 257
13Landmarks 185
- Fashion & Style 24
  - Women's Accessories 24
- Jewellery & Watches 185
  - Jewellery & Accessories 185

T & C

• After-sales cleaning service shall be provided to jewellery products purchased at our store. Please bring along the products to any one of our retail shops of ARTE MADRID.

• Our store will protect your personal information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and Privacy Policy of HKTVmall
• Our store reserves the right to amend these terms and conditions without any prior notice

• Color shown may be slightly different from the actual products due to computer monitor settings. Actual products shall prevail

• Subject to the actual circumstances, sales price, marketing and promotion offers, conditions and limitations will be different between HKTVmall and retail stores. These terms and offers are only applicable to those transactions in relation to HKTVmall

• In case of any dispute, our store reserves the right to make final decision without any prior notice

• Chinese translation of the terms and conditions is for reference purpose. Where any discrepancy arises between Chinese and English versions of these terms and conditions, the English version shall prevail

Delivery / Return

• Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.

• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.

• Shipping time of this store: Monday to Friday(excluding Public Holidays), 9am.

• All products are non-returnable.

• Non-Returnable items cannot be returned for exchange, credit, or refunds.

• However, if you received a product that is damaged or defective, please contact HKTVmall Customer Service within 7 days.

• In case of any dispute, our store reserves the right to make final decision without any prior notice

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