TSL | 謝瑞麟

After-sales Service (Repair and Maintenance)

‧        If you are located in Hong Kong, you may bring the Goods and related invoice (Issued by HKTVmall, with HKTVmall logo and TSL logo respectively) to the designated TSL retail shop in Hong Kong for cleansing service. For repair and maintenance services that involve gold and stones, you may bring the Goods with the invoice and enjoy the service at our then current prices and on such terms as we may advise. If you are not located in Hong Kong, you should contact the TSL Customer Service Centre who will decide in their sole discretion if such services can be provided.

‧        TSL will protect your personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.

‧        All pictures and videos are for reference only. Colours shown may be varied by monitors or slightly different from actual products.

‧        Prices, promotions and marketing campaigns may vary from retail shops, all offers and terms stated here are applicable to purchases at HKTVmall only.

‧        TSL reserves the right to refuse providing, processing or fulfilling orders for repair and maintenance services.

‧        If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.

‧    Orders are delivered according to the complete and deliverable addresses indicated in order details. The delivery service is not applicable to restricted areas, hotels and mailboxes.

‧    All items sold are non-returnable, which are not entitled for exchange, credit or refund.

‧    Nevertheless, if you received a product with quality problem, please contact HKTVmall Customer Service for help within 7 days.

‧    In case of dispute, TSL reserves the right of final decision.