Melissa
4.5
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Our store will protect your personal Information in accordance with the relevant provisions of the
Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns
on the HKTVmall may vary from retail stores, the terms and offers are only applicable to
HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your
item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or
exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by
customers. Customers must return with all free gifts/ accessories / samples.
• Shipping time of this store: Monday to Friday, excluding Sunday and Hong Kong public holidays.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.• Non-Returnable items cannot be returned for exchange, credit, or refunds.
• Please note that your order may not be able to be shipped if there is insufficient stock or other reasons. HKTVmall will inform you and arrange cash refunds as soon as possible.
• All products are non-returnable.
• In the event of dispute, HKTVmall's decision shall be final and conclusive.
Brazilian brand Melissa have produced Jelly Shoes for more than 40 years that have a designer edge. The eco-friendly shoes which are 100% recyclable with bubble gum smelling and the patented PVC Melflex® technology provides superior comfort. Melissa is also a cobranding pioneer, with high profile collaborations with the top names in contemporary fashion, art and design: Vivienne Westwood, Karl Lagerfeld, Jason Wu etc.