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pacha
5.0
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Store Info
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.
• Shipping time of this store: Monday to Saturday, excluding Public Holiday, 9am.
• The merchant reserves the right to amend the stated terms herein without prior notice. In
case of any dispute, the decision of the merchant and HKTVmall shall be final.
As a purpose-driven female hygiene company, Pacha’s mission is to make periods better for our bodies and our Mother Earth, through organic and eco-friendly period products and programs that tackle menstrual stigma.
We believe your body deserves to be healthy and happy, and so does our planet. Consciously developed with natural and organic materials, our products are certified by the FDA, CE and ISO and free from harsh chemicals including chlorine, artificial fragrances, parabens, phthalates and PEGs. Therefore, no matter which day of the month it is, you will feel comfortable, at ease, and empowered.
As our name “Pacha” suggests, which means “peace” in Latin and “world” in Inca mythology (Pachamama being Mother Earth), we help you be at peace with your bodies and with the environment through comprehensive, comfortable, holistic care for every person who bleeds, from day-today hygiene to period care.