WOODSFIELD (JAPAN) PHARMACEUTICAL
4.5
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Our store will protect your personal Information in accordance with the relevant provisions of the
Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns
on the HKTVmall may vary from retail stores, the terms and offers are only applicable to
HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your
item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or
exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by
customers. Customers must return with all free gifts/ accessories / samples.
Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.
• Shipping time of this store: Monday to Saturday, excluding Public Holiday, 9am.
• The merchant reserves the right to amend the stated terms herein without prior notice. In
case of any dispute, the decision of the merchant and HKTVmall shall be final.
WOODSFIELD® primarily operates its own brand products with strict quality control over production and manufacturing. Its trademarked products are authorized for manufacture in countries such as Japan, the United States, Germany, China, and Turkey. Its product line includes health supplements, personal care, medical, disinfectant, epidemic prevention, and beauty and nutrition food products. Its sales objectives are centered on providing quality, affordable, healthy, and safe products to its customers.
In addition to operating its own brand products, WOODSFIELD® also operates retail businesses. The founder of WOODSFIELD® operates several government-registered community pharmacies in Hong Kong, which are known for their affordable prices, quality, and integrity. As a result, WOODSFIELD® can purchase goods in large quantities to lower the cost of its products and make them more competitive in price, thereby directly benefiting its customers. Providing high-quality products with good value for money is the guiding principle and philosophy of WOODSFIELD®.