King Fook Jewellery Official Store
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.
• Shipping time of this store: Monday to Saturday, excluding Public Holiday, 9am.
• The merchant reserves the right to amend the stated terms herein without prior notice. In
case of any dispute, the decision of the merchant and HKTVmall shall be final.
Heralded as one of the most trusted jewellers in Hong Kong, King Fook Jewellery continues to uphold the motto set by the founder, Mr. C. W. Young, in delivering the highest level of “Integrity, Diligence and Professionalism” as the corporate vision.
In the pursuit of excellence, King Fook Jewellery is committed to offering its customers a comprehensive choice of premium quality products and superb professional services.
At the same time, it aims to maximize shareholder value and maintain a consistent growth in profitability while providing a good working environment that nurture maximum personal growth for its employees.
Distinctive design creativity, exceptional product quality, professional people talent and accountable corporate social responsibility are the core values of King Fook Jewellery.
King Fook Jewellery successfully translate traditional Chinese culture, art and philosophy into inspirations of modern jewellery designs. Combined with stringent material vetting and selection, every piece of jewellery created is unique and of the utmost quality.
In line with the corporate motto, service excellence is diligently achieved through talent development with continuous training programs, aiming to excel and exert professional service to ensure sensational shopping experience for all customers.