Switzerluxe
4.0
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Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. If the product you have received is defective, please email us at info[at]switzerluxe[dot]com and we will contact you to solve your problem. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Products without the original packaging
3. Opened package
4. Products with “non-returnable” remark
5. Free Gifts/ Accessories / Samples
6. Without the corresponding original order confirmation, delivery note
We will check before finalizing the return/exchange, the original delivery charge and cost of return are borne by the customer. Customers must return the product with all eventual free gifts/ accessories / samples.
• Our goods are delivered by HKTVmall. For details, please refer to the delivery service.
• The actual delivery time will be calculated based on the items selected in your order and the shipping time of the relevant merchant.
• Our store is from Monday to Friday, except public holidays.
• This store does not have a return.
• In case of any dispute, HKTVmall reserves the right of final decision.
Welcome to Switzerluxe, your portal to the exquisite flavors of Switzerland in the heart of Hong Kong. Founded in 2018 by Swiss friends Philippe and Patrick, Switzerluxe is more than an online shop; it's a celebration of Swiss quality and a tribute to enduring friendship.
Patrick, with a luxury industry background at Bulgari, adds sophistication to Switzerluxe. His keen eye for quality is reflected in our curated selection, from Swiss snacks to aromatic herbs, coffee, and alcohol.
Philippe, a seasoned professional in Swiss hotel management, leads the e-commerce realm at Switzerluxe. He ensures that each product embodies Switzerland's rich heritage and quality.
In 2018, Switzerluxe introduced snacks from "La Fabrique," crafted by Patrick's grandfather, André Cornu, a Swiss master baker. La Fabrique, founded in 1934, grew to be a market leader, embodying craftsmanship and family traditions.
Switzerluxe stands out not only for Swiss commitment but also support for family-owned enterprises. Our products uphold values, ethics, and quality shared by our partners.
Our range extends beyond Switzerland, embracing global flavors complementing the Swiss essence. From Swiss hills to Greek orchards, we offer Swiss snacks, coffee, herbs, spirits, and delightful Greek jams, adding Mediterranean sweetness.
Switzerluxe is more than a marketplace; it's where cultures blend, and quality reigns. Thank you for joining this delicious journey. We look forward to sharing the taste of Switzerland and beyond with you.
Elevate your senses with Switzerluxe—where quality meets friendship, and every bite is a celebration.