SKYLER

• Our store will protect your personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.

• In case of any dispute the merchant will retain the right of final decision without prior notice.

• Colour shown may be slightly different than actual products.

• In situation where there are limitations price promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores the terms and offers are only applicable to HKTVmall.

• Selected products will not be delivered by HKTVmall, but will be delivered directly by the merchant.
• Delivery will be arranged with the customer within 2-4 days after the order has been placed.
• Deliveries available Monday to Saturday, excluding public holidays.
• Free Hong Kong wide delivery with no delivery surcharges such as remote area fee, stairs fee etc.
• Mattress removal services available on request (additional fee required).

Product Trial & Returns Policy (For Mattresses Only):
• 100-night trial period starts on the delivery or pick-up date of the mattress.
• Return requests can be submitted 14 days (two weeks) after the delivery or pick-up date.
• The returned mattress should be in a reasonably good condition, with no damages or stains.
• Returns are only applicable to a customer's first order, and a maximum of one mattress may be returned.
• Returned mattresses are never resold to customers.