• Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordiance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
• Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• All products are non-returnable.
• In the event of dispute, HKTVmall's decision shall be final and conclusive.
• CNY Delivery services arrangement: New orders starting from 28 Jan, 2022; the delivery services will resume normal from 08 Feb, 2022.
"Love is when you care for each other's happiness"
HIROTA focusing on wet wipes development. Therefore, we know what you worry and care about. we have been adhering to the principle of "Natural is the best" for more than 20 years.
For the control quality, we set up a factory of more than 65,000 square feet; it also includes a sterile production area, automatic sterilization area, and automated packaging area and aseptic working environment.
Over the years, We have also won the trust of most famous companies in Hong Kong, such as catering, airlines, hotels, travelling agencies, hospitals, beauty & healthcare shops, supermarkets, major corporations.
Apart from certified by STC, the Hong Kong Standards and Testing Centre Limited, we also get the Certificate of Management system ISO 9001 specially issued by SGS United Kingdom Limited; ISO 22716 on Cosmetics-Good Manufacturing Practices (GMP); US FDA CFSAN certificate.
In the future, we will keep to provide customers with "Natural, and pollution-free" care products to protect you and your loved ones.
