*Major home appliances in our flagship store enjoy free delivery and one-off post purchase free site inspection services(Worth$600) within promotion period. Full order amount is refundable upon inspection. Terms and conditions apply.
Recycling Levy:
For all products are related to proper recycling of regulated electrical equipment. A product set out in this receipt is regulated electrical equipment under the Product Eco-responsibility Ordinance (Cap. 603). The Ordinance imposes a recycling levy on the product as follows:
Air conditioner: $125 per item
Refrigerator: $165 per item
Washing machine: $125 per item
Dehumidifier: $125 per item
Tumble dryer: $125 per item
Television: $165 per item
Computer: $15 per item
Printer: $15 per item
Scanner: $15 per item
Monitor: $45 per item
Please refer to Removal Service Terms and Conditions on following website: https://www.siemens-home.bsh-group.com.hk/en/customer-service/repair/customer-service-rates#anc-6330412
Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
Delivery / Return
1. Products are provided and delivered by BSH HK. Once order has been placed, BSH HK will contact customer within 3 working days to make an appointment for delivery.
2. All products are non-returnable.
3. In the event of dispute, BSH HK's decision shall be final and conclusive.
4. All locations within HK, except for outlying islands, movable objects / locations including boat, yacht or vehicles.
Siemens is the renowned German brand. The brand stands for outstanding engineering executed with creativity, precision and perfection – values that have characterized the Siemens brand for more than 170 years. Meanwhile, Siemens also pays attention on resources efficiency for the industry. The continual application of the modernized intelligence technologies, is to satisfy consumer pursue in a perfect lifestyle.
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