Joint-Us x Original Press HKTVmall網上書店

Our store will protect your personal information following the relevant provisions of the Personal Data (Privacy) Ordinance and HKTVmall Privacy Policies.

• In case of any dispute, the merchant reserves the right to a final decision without prior notice.

• The colour shown may slightly differ from the actual products due to computer monitor settings.

• Price, promotion offers, and other marketing campaigns on HKTVmall may vary from those in retail stores. The terms and offers are only applicable to HKTVmall.

• Our refund policy aims to provide customers with a better shopping experience. Our return policy is valid for 7 days from the day you receive your item. Item(s) purchased from our store may be returned and/or exchanged. To initiate a return for damaged products, please visit your Order History and click on the "Return & refund" button. However, the following situations are not acceptable under our refund policy:

Opened/used products

Products without original and unopened packaging

Products with a "non-returnable" remark

Free gifts/accessories/samples

Returns without the corresponding original order confirmation and delivery note

Before processing a return/exchange, we will conduct a check. The original delivery charge and the cost of return will be borne by the customers. Customers must also return all free gifts/accessories/samples along with the item.

The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate the delivery fee. To enjoy free delivery service, you need to spend $500 on 'Merchant Delivery' products at this store. Otherwise, an additional $25 delivery fee will be charged and added to your order at the checkout page. The free delivery service includes Commercial Area, Residential Area, and Remote Area in Hong Kong.