Our store will protect your personal Information in accordance with the relevant provisions of thePersonal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.• In case of any dispute, the merchant will retain the right of final decision without prior notice.• Color shown may be slightly different than actual products due to computer monitors settings.• In situation where there are limitations, price, promotion offers and other marketing campaignson the HKTVmall may vary from retail stores, the terms and offers are only applicable toHKTVmall.• Our refund policy gives customers a better shopping experience. From the day you receive youritem, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/orexchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable inour refund policy:1. Opened/used products2. Without original and unopened packaging3. Products with “non-returnable” remark4. Free Gifts/ Accessories / Samples5. Without the corresponding original order confirmation, delivery noteWe will check before return/exchange, the original delivery charge and cost of return are borne bycustomers. Customers must return with all free gifts/ accessories / samples.
