ITSU
4.5
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Store Info
All Products
All products are official to sell by ITSU WORLD (HK) LIMITED. ITSU provides one-year free warranty service for ITSU product (unless otherwise stated).
- Our store will protect your personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.
- All products are non-returnable.
- Please keep the invoice and delivery note for future warranty service.
- The actual colour may be slightly different from the image.
- The warranty will be automatically void
(1) The product has been damaged by misuse and negligence.
(2) The product has been damaged due to physical damage, abnormal voltage supply / power interruption, accident, fire, flood, natural calamities or other events.
(3) The rights of maintenance service are not transferable.
In case of any disputes, ITSU will retain the right of final decision without prior notice.
All “Merchant Delivery” goods from ITSU store are entitled to free delivery service. The“Merchant Delivery” goods delivered by this store cannot be combined with goods delivered by other merchants to calculate the delivery fee. Some remote areas require an additional delivery fee, please contact the merchant directly for details. Below are remote areas for your reference: Lamma Island, Cheung Chau, Mui Wo, Lantau Island, Sha Tau Kok, Discovery Bay, Peng Chau etc. Please refer to the URL below for more information about extra delivery charge. https://qr.page/g/1OH425cxFdl
- Our products will be delivered by HKTVmall or ITSU.
- Actual delivery time depends on the products ordered and the shipping time of particular merchants.
- Delivered by ITSU: Delivery will be made in 10-14 working days from the date of purchase. ITSU shall contact the customer for delivery arrangements. Delivery time: Monday to Saturday 11 am - 6 pm (excluding Sunday and Public Holiday).
- If the delivery address does not have an elevator, we will charge an additional service fee for each floor (5-10 steps will be regarded as 1 floor) HK$100 (except ground floor). If it occurs distance fee during the shipment, it is subject to the driver’s judgment (Basic charge HK$50 per 100 meters). Please contact Customer Service for details of additional charges.
- All products are non-returnable.
- In case of any disputes, ITSU will retain the right of final decision without prior notice.
Every experience arose from unceasing perseverance. Our were simple - 'Delivering The Real Sensei Experience' With more than 20 years of experience in the reflexology industry, we aim to preserve the skills and techniques on the verge of extinction from all Senseis. By recreating the timeless Sensei techniques. ITSU allows everyone to take pleasure in both precision and techniques inherited from decades of unwavering commitment to learn and practise. 'ITSU' in full is a combination of techniques and technology. ITSU, which is also known as "御手", derived from a japanese term, reflects our experience and expertise in the field while being committed to create nothing but the best for our customers.
VISION
To elevate health and wellness to be on par with international standards in this new era.
MISSION
To inspire the real pleasure of happiness and comfort from wellness.
UCHI KINSHIP
Uchi mean 'home'. The blueprint of an ideal home includes security and stability of family, nation, religion, social class, business roles and many other factors. Even though these components are meticulously segmented in Japan - in ITSU, we welcome everyone to be part of our Uchi. As part of our family, your health and wellness is our only priority. Here, enjoy finest experience with ITSU.