TEK HEALTH REHAB STORE

Our store will protect your personal Information in accordance with the relevant provisions of the

Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.

• In case of any dispute, the merchant will retain the right of final decision without prior notice.

• Color shown may be slightly different than actual products due to computer monitors settings.

• In situation where there are limitations, price, promotion offers and other marketing campaigns

on the HKTVmall may vary from retail stores, the terms and offers are only applicable to

HKTVmall.

• Our refund policy gives customers a better shopping experience. From the day you receive your

item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or

exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in

our refund policy:

1. Opened/used products

2. Without original and unopened packaging

3. Products with “non-returnable” remark

4. Free Gifts/ Accessories / Samples

5. Without the corresponding original order confirmation, delivery note

We will check before return/exchange, the original delivery charge and cost of return are borne by

customers. Customers must return with all free gifts/ accessories / samples.

Some of our products will be delivered by HKTVmall, please refer to Shipping Information for more details.

• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.

• Shipping time of this store: Monday to Saturday, excluding Public Holiday, 9am.

• The merchant reserves the right to amend the stated terms herein without prior notice. In

case of any dispute, the decision of the merchant and HKTVmall shall be final.

the “Merchant Delivery” goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spent $1000on 'Merchant Delivery' products at this store to enjoy free delivery service, otherwise extra $20 delivery fee will be charged and added to your order at checkout page. The free delivery service is including Commercial Area, Residential Area and Remote Area in Hong Kong.

* Merchant Delivery products will be sent by courier from our factory or our shop directly.  Normally, customer can receive the products within around 3 days.

* We provide free delivery for all merchant delivery products.