Our store will protect your personal Information in accordance with the relevant provisions of the personal Data (privacy) Ordinance and in accordance with HKTVmall privacy policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our returm policy is valid for 14 days. Item(s) purchased in our store may ba returned. Below situations are not acceptable in.
our refund policy:
1.Opened/used products
2.Without original and unopened packaging
3.Products with "non-returnable" remark
4.Free Gifts/ Accessories/ Samples
5.Without the corresponding original order confirmation, delivery note
We will check before returm/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories/ samples.
