Our store will protect your personal Information in accordance with the relevant provisions of the

Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.

• In case of any dispute, the merchant will retain the right of final decision without prior notice.

• Color shown may be slightly different than actual products due to computer monitors settings.

• In situation where there are limitations, price, promotion offers and other marketing campaigns on

the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.

• Our refund policy gives customers a better shopping experience. From the day you receive your

item, our return policy is valid for 3 days. Item(s) purchased in our store may be returned and/or

exchanged either by pickup or directly in our vertical store. Please email to

roommate0913@gmail.com before you come to our store. Below situations are not acceptable in our

refund policy:

1. Opened/used products

2. Without original and unopened packaging

3. Products with “non-returnable” remark

4. Free Gifts/ Accessories / Samples

5. Without the corresponding original order confirmation, delivery note

6. Due to the inherent limitation of electronic displays and the characteristics of certain materials,

actual attributes of individual products may vary

Room Mate