The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee, every 'Merchant Delivery' goods at this store enjoy free delivery.
Some remote areas require additional delivery fee, you may refer to the following remote area location. Please contact merchant directly for details (additional delivery fee will be cash on delivery.)
$250 for Ma Wan, Tung Chung,Airport,Park Island / $350 for Discovery Bay
Stairs charge is $50 per floor when elevators are not available at pick-up points.
Installation charge for each computer $500-$800, base on different location.
Shipping time of Mr. Print: Monday to Friday, excluding Public Holiday
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Store return policy:
The product in question "must still have full packaging and accessories", bring a full set to the shop, if there is a problem, you can replace it. If it is not provided, it will not be returned. All products have an original warranty (unless otherwise specified).
Applications for product return or exchange must be made within 7 days of the item receipt date.
We DO NOT ACCEPT return or exchange of below products:
‧ Any unsealed or used product (including the wrapping materials and stickers).
‧ Any product not in its original condition is damaged or missing parts/packing box for reasons not due to HKTVmall / the merchant error.
Do not accept products with surface injuries. We may request to return the product for inspection before the return decision.
If there is any dispute, the company reserves all the final say.