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Jade Inheritance
4.0
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Our store will protect your personal Information in accordance with the relevant provisions of the
Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns
on the HKTVmall may vary from retail stores, the terms and offers are only applicable to
HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your
item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or
exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by
customers. Customers must return with all free gifts/ accessories / samples.
The “Merchant Delivery” goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spent $2,000 on 'Merchant Delivery' products at this store to enjoy free delivery service, otherwise goods delivered by HKTV Mall and fee will be charged by HKTV Mall. We don't charge for any delivery fee.
Jade Inheritance was established in 2021. For Chinese, jade products are not merely an ornament, but it comprised love stories within a family. We pass our jade ornament to our loved ones, not only as valuable gifts, but also as priceless heirlooms that pass on for generations.
We are also collecting jade and family stories for our exhibition "Love and the people: the story of Jade in Chinese Families". With interview to different families especially between mothers and daughters, we could appreciate their family treasures as well as the strong bond and blessings between generations.