•Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordiance and in accordance with HKTVmall Privacy Policies..
• In case of any disputes, the merchant will reserve the right of final decision without prior notice.
• Please confirm the degree, color, radian, quantity before placing an order. Except for quality/wrong goods/validity less than 6 months (excluding special short-term fast-selling products and sex products), all products are not subject to return.
• The shelf life of the product is not less than 6 months (excluding special short-term fast-selling products and sex products). If it is less than 6 months, it will be indicated, otherwise no return or exchange will be provided.
• Please check whether the order QTY and degree are correct. Once the sealing sticker of the product is torn, or the transparent plastic bag is damaged, the complaint of under-delivery or missing delivery will not be accepted, and no replacement or refund will be provided.
• There is still a chance that the outer box/package of the product may be damaged/incomplete during the shipping process, which does not affect the quality of the product. There will be no return or refund for related issues.
•If the customer has any purely personal feeling problem with the purchased product and causes discomfort, etc., the return or exchange arrangement will not be accepted.
•The color of the product may be slightly different due to the difference in the computer screen settings, and the actual product shall prevail.
•In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
