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Return/Replacement Policy:
1. All returns must be kept in their original packaging and unused, and returns will not be accepted once they are used.
2. The return application must be submitted and provided with the relevant damage information to our Whatsapp to 9560-2905within 7 days after receiving the goods.
Merchant Delivery:
The general delivery time is 7-14 days, and it will be delivered by a third-party courier company. The specific delivery time is subject to the actual arrangement of the third-party courier company.
Regarding the delivery arrangements for products delivered by merchants:
1. The delivery scope includes New Territories, Kowloon, Hong Kong Island, Tung Chung, Ma Wan, Discovery Bay
2. The scope of delivery includes village houses and tenement buildings (excluding upstairs)
3. The delivery scope includes outlying islands (designated delivery points), and the delivery points are as follows:
Tong Fook Bus Station
Tai O Bus Station
Tai O Lung Tin Estate Refuse Room
Ngong Ping can only go to Tai O
Changsha Shangcun Village Entrance
Changsha Xiacun Village Exit Bus Stop
Pui O School Parking Lot
Pui O Lao Wai Bus Station
Mui Wo Pier
Mui Wo Fire Station
Cheung Chau Peng Chau Shinkansen Terminal
Lamma Island Yung Shue Wan Pier (does not go to Sok Kwu Wan Pier)