• Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any disputes, the merchant will retain the right of final decision without prior notice.
• Colors shown may be slightly different then the actual products due to computer monitor settings.
• In situation where there are limitations, prices, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Below situations are not acceptable in our exchange policy:
1> After 3 days of delivery
2> Opened/used products
3> Without original and unopened packaging
4> Products with "non-returnable" remark
5> Free Gifts/ Accessories / Samples
6> Without the corresponding original order confirmation, delivery note
We will examine the product(s) before offering an exchange, the original delivery charge and cost of return are responsible by customers. Customers must return with all free gifts/ accessories / samples (if any). In case of any disputes, Find Pretty (HK) will retain the right of the final decision without prior notice.