The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spend $800 on 'Merchant Delivery' goods at this store to enjoy free delivery; otherwise the delivery fee is $150. Some remote areas require additional delivery fee, please contact merchant directly for details.
• If customer requires delivery service to outlying islands or remote areas, such as the airport, Lantau Island, Cheung Chau, Peng Chau, Lamma Island, Discovery Bay, and Ma Wan, separate quotation will be provided.
• Order will be delivered within 5 working days from the day of order confirmation. Order fulfilment is subject to stock availability. In the event that we are unable to supply any of the ordered products, we will notify customer by phone or email before delivery.
• If no lift is available at the delivery address and requires the use of stairs, , please contact merchant directly for an extra fee details.
• Delivery will be suspended when typhoon signal No.8 or a black rain warning is hoisted. In such event, customer will be contacted to re-schedule the delivery time.
• If customer is not available to receive delivery at the scheduled time and requests an alternative delivery arrangement, customer shall bear the additional cost to be incurred.
• All goods will be delivered as scheduled to the best of our ability; customer should be present to receive the goods at the agreed delivery time.
**Our delivery date not included SAT, SUN and Public Holiday.
For those products will be delivered by HKTV Mall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• Shipping time of this store: Monday to Friday, excluding Public Holiday
• All products are non-returnable.
• In the event of dispute, HKTV Mall's decision shall be final and conclusive.
• If you received a product that is damaged or defective, please contact HKTVmall Customer Service via live chat within 7 days.
