• Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• Shipping time of this store: Monday to Friday(excluding Public Holidays), 9am and 3pm
• In the event of dispute, HKTVmall's decision shall be final and conclusive.
• All products are returnable. Please refer below store return policies and FAQ.
Store return policy:
• Items returned or exchanged must be applied within 7 Days of the item received date.
• Goods must be unused and in the same condition that you received it.
• Please include the following: the original packaging, HKTVmall packaging box, tags, certificates, manufacture warranty card, instructions, gifts and all other accessories etc.
• Also make sure the package is undamaged, tags are intact and attached to the item, and if any of these are damaged they are deemed non-returnable.
• Each order only allows return once.
