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T & C

Delivery / Return

Shipping policy

Hong Kong (local delivery only)

shipping fee

All local orders with a purchase of HK$380 or above (after deducting all discounts and coupons) can enjoy free delivery

service,

Spending amount Shipping fee

Spend less than HK$380 (excluding all discounts) $65

Free shipping for purchases over HK$380 (excluding all discounts)

Arrival time

For frozen logistics, it takes about 2-3 days. The order cut-off is at 12 noon every day. The goods will be shipped on

the cut-off day or the next day at the earliest, and will be delivered between 16:00-20:00 the next day of the shipment

day.

For frozen logistics, it takes about 2-3 days. The order cutoff is at 12 noon every day. The goods will be shipped on the

cutoff day or the next day at the earliest, and will be delivered between 11:00 and 16:00 the next day.

The stocking period is 1-2 days, and the arrival time is subject to the store's shipping date and the logistics operator's delivery time. (Shipping and delivery will not be done on Sundays and public holidays and will be postponed by one day)

The schedule for the Lunar New Year is as follows: there will be no shipments and deliveries from the 30th to the 5th day of the Lunar New Year, and the market will open on the 6th day of the Lunar New Year.

Shipping method

It will be delivered to the address in Hong Kong you filled in via the logistics company Jump Point.

Shipping range

The following areas are beyond the service scope and are temporarily unable to provide services.

Kowloon: Kwun Yin Shan (Shatin Pass Road towards Kwan Yin Temple), Lei Yue Mun Praya Road
New Territories: North District (Lo Wu, Sha Tau Kok, Man Kam To, Ta Kwu Ling, Hok Sou and Luk Keng)

Yuen Long District (Mai Po)

Tai Po District (Lien O and Plover Cove)

Sai Kung District (Pak Tam Chung, Hoi Ha Wan, Po Toi O, Yung Shue O and Tai Miu) and

Sha Tin District (Sheung/Ha Wo Che and Fa Sing Hang) outlying islands (except Tung Chung, Ma Wan and Chek Lap Kok)

Container Terminal 1-9, restricted areas/restricted access areas and country parks
Effective date: July 1, 2022

Precautions

Since Chun Hing Food Company entrusts the third-party services of the above shipping companies to ship the goods,

the actual delivery process and time are arranged by the courier company.

If the address provided by the customer is incomplete or incorrect, resulting in your package being lost or returned to us,Chun Hing Food Company is not responsible for any order shipments caused by incorrect addresses.

Loss of responsibility. If you need to reship to a corrected address, you must pay a reshipping fee.

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